Privacy policy

When you place an order, I collect your name, email address, shipping address, and payment information :)

How I use your info

I use your information to:

Process and ship your orders
Respond to messages and questions
Send optional updates about new zines or projects

Who I share your info with

Your shipping and payment details are shared only with fulfillment partners and payment processors to get your order to you. I never sell your personal information.

Third-party services

I may use services such as BigCartel, Instagram, and email marketing tools. These platforms handle your data according to their own privacy policies.

Data retention

I keep your information as long as necessary to process orders and provide customer support, and for record-keeping required by law.

Your rights

You can access, update, or request deletion of your personal data anytime by contacting me via Instagram: @hey.its.sere.

Cookies and analytics

I use tools like Google Analytics to understand how people use my shop and improve your experience. No personal info is sold or shared for advertising.

International orders

If you order from outside Germany, your info may be processed internationally by shipping partners or payment services, following privacy regulations.

Contact

If you have questions about your privacy or data, please reach out: @hey.its.sere <3